Service sector

MyFledge Group of Institutes Bridges Skills Gap in Indian Service Sector; becomes a new provider of career-focused training

The pandemic has reminded the world of how easily technology replaces labor. A highly skilled workforce with a complex set of technical, functional and behavioral skills can easily navigate through career uncertainties. Improving the skills of employable young people is the need of the hour. The scenic growth of the tourism sector in countries like India, UAE, Maldives, Mauritius, South Africa, Nordic countries and Scandinavia has created the need for skills development programs specific and industry-based.

MyFledge Group of Institutes, since its inception in 2014, has built a fleet of institutions that equip India’s youth with 21st century skills. Launched in the heart of India’s Silicon City, Bangalore, the group specializes in skills-based learning in aviation and hospitality. Over the past 7 years, MyFledge has actively trained and placed over 4,500 aviation and hospitality students as cabin crew, pilots and customer service at various airlines and airports. The NSDC’s Aerospace and Aviation Sector Skills Council (AASSC) has helped MyFledge develop its world-class curriculum that meets current demand from the aviation sector.

MyFledge now aims to launch skills development courses aimed at service industries such as events, hotels, mass communication, insurance, banking and financial services. In collaboration with TATA STRIVE and TCS-ION, the group initiated a pilot batch in Hotel Management, Event Management, Banking and Insurance. MyFledge Group Founder, Ms. Piyalee Chatterjee Ghosh said, “MyFledge has supported and empowered Indian youth in meeting global standards of service delivery in aviation and hospitality. We are now aiming to expand our competency-based learning programs to benefit other service sectors in India. I would call on service sector job applicants across India to upgrade their skills and learn skills that technology cannot replace. Our nation certainly needs a more skilled and employable workforce than ever before. “

MyFledge offers structured programs, developed by experts, equipping young Indians with skills such as empathy, service orientation, critical thinking, problem solving and change management that prepare them for employment. The founder of the group, Ms. Piyalee Chatterjee Ghosh, has proven expertise in coaching and training as a Master Trainer and Master Assessor of the Aerospace and Aviation Sector Skill Council (AASSC). She and her team of knowledgeable mentors ensure that each student experiences a holistic learning environment that nurtures their inherent talents. His institute has adopted a training methodology inspired by European and Singaporean vocational training institutes. Students receive a holistic approach to dealing with adversity and adapting to change. State-of-the-art study centers are located in Guwahati, Mangalore, Raipur, Bhopal, Lucknow, Bangalore and Mumbai. The organization aims to open 50 new centers in early 2022 after rolling out its franchise model. This movement aims to reach all the aspiring service industry in India at their location as well as efforts to inspire aspiring entrepreneurs to take their first step.

MyFledge will become the nexus of a nationwide movement to bridge the skills gap in India’s service sector with degree and diploma programs in Aviation Management, Commercial Pilot License (CPL), Hospitality Management, Management Events, Banking and Insurance, Mass Communication and Mass Media.

Ms. Ghosh’s MyFledge group of institutes, with education as an instrument, aims to make young people employable and provide skilled manpower to India’s service industry.

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Posted: Monday, September 13, 2021, 2:46 PM IST